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Safety Recall of Joytech Brand Wii Power Station equipped with rechargeable lithium-polymer batteries

 
 

Recall Summary
 
A safety recall is being issued for all Joytech brand Wii Power Station units that utilise rechargeable lithium-polymer batteries, together with their two accompanying battery packs, all of which are labelled “Lithium”. The lithium version of the Wii Power Station, which was manufactured by Millenium Dragon Electronics, an independent third-party contractor in China, has a potential to overheat, presenting a possible burn or fire hazard to customers. This recall does not include Joytech brand Wii Power Stations and battery packs that are equipped with nickel-metal hydride (“NiMH”) batteries, which do not bear the “Lithium” mark.

See the Safety Recall Notice for the lithium-model Wii Power Station here.

Please note that the Joytech Brand Wii Power Station was sold as an accessory to the Nintendo Wii, but it is not a Nintendo product. Neither Joytech nor the Wii Power Station is in any way affiliated with Nintendo.
 

Action You Should Take
If you own a Wii Power Station equipped with lithium-polymer batteries, you are urged to participate in this recall, and obtain a refund of your purchase price, by following these steps:
  1. Determine whether your Wii Power Station is equipped with rechargeable lithium-polymer batteries:

    2. Compare the photographs of a lithium-model Wii Power Station above to your Power Station. If the base of your Wii Power Station is marked “Lithium” across its front, or if the battery packs are marked “Lithium Powered”, your Power Station is subject to this recall.

  2. Unplug and stop using your lithium-model Wii Power Station immediately.
  3. Complete and sign the recall Return Form. Please complete and sign the Return Form available here.
  4. Contact the Recall Center to obtain a pre-paid postage label for your Wii Power Station

    5. The Recall Center will provide you with a pre-paid postage label that you can use to return your Wii Power Station to the Recall Center, at no cost to you. You may contact the Recall Center by email or by phone:

    Email: powerstationrecall@europesupport.com
    Phone: +44 (0)1429 243219

    Unless you purchased your Wii Power Station in Dubai, U.A.E.,1 please do not return your Wii Power Station to a retailer. All returns must be sent to the Power Station Recall Center. However, by sending you a pre-paid mailing label, at no cost to you, we hope to make the process as easy as possible for you.

  5. Using the pre-paid postage label provided, mail the following to the Recall Center:
    1. all four parts of the lithium-model Power Station (including docking station, two battery packs, and the power cord);
    2. the completed and signed recall Return Form;
    3. an original sales receipt for the purchase of the lithium-model Power Station (if available).

    Within approximately 4 to 6 weeks of the Recall Center’s receipt of the Power Station and completed and signed Return Form, a refund in the amount of £24.99 (if you are a U.K. resident) or €39.99 (if you are a resident of the E.U.) will be issued to you through a Paypal account you desgnate.

  6. Questions?
    7. Answers to Frequently Asked Questions may be found here.

    You may also contact the Recall Center directly by email or phone:

    Email: powerstationrecall@europesupport.com
    Phone: +44 (0)1429 243219 
 
1If you purchased your Power Station at NXT Global, LLC in Dubai, U.A.E., please return it to NXT Global’s retail store in Dubai for a refund.